Caitlin Marie Walsh

Disability Law Center Boston November 2021

Administrative Assistant

GLBTQ Legal Advocates & Defenders Boston February 2018-October 2021

Public Affairs Assistant 

Administrative

• Provide reception coverage, including answering phones, greeting visitors, accepting deliveries.
• Monitor general email account, responding to and forwarding inquiries as appropriate
• Interact with vendors such as printers, designers, advertising outlets, photographers
• Maintain inventory of GLAD swag and publications, including ordering and storage
• Handle processing of Public Affairs and Education Department invoices and credit card receipts
• Make travel arrangements, book rooms, handle meeting logistics, set up zoom webinars and large meetings.
• Assist with administrative tasks in the organizing of events and trainings
• Copying, filing, and data entry, including SalesForce
• Coordinate staff photos
• Maintain event calendar, in coordination with the Community Engagement Manager
• Provide general administrative support to the Public Affairs department as needed

Media relations

• Track LGBTQ and GLAD press coverage, prepare and disseminate reports
• Format selected press coverage for Development department engagement
• Triage incoming press calls
• Assist in the production of press materials, as needed
• Assist with logistics of press conferences, as needed

Amazon.com, Boston June 2017-September 2017

Temporary Speech and Language Annotator

Contracted through Collabera

• Transcribe and annotate user audio from Alexa devices

John F. Kennedy Family Service Center, Charlestown  September 2016–May 2017

Marketing Volunteer

• Provided feedback for website redesign and social media strategies to increase engagement
• Copy edited newsletters
• Attended brainstorm sessions to assist with event planning

Cambridge Medical Supply, Cambridge December 2014 – August 2016

File Manager

• Responded to a wide variety of daily customer telephone and fax inquiries
  
• Processed orders and ensured timely delivery of breast pumps
  
• Maintained physical records of every order for durable medical equipment
  

Cell Press, Cambridge September – November 2014

Interim Editorial Assistant

Contracted through Randstad

• Served as a liaison between authors, reviewers and editors for three scientific journals
  
• Monitored journal emails, highlighting high-priority questions and forwarding to editors
  
• Managed workflow from initial submissions to peer review 
  

AdmitLink Consulting Inc., Cambridge, March - May 2014 

Copywriting Intern

• Drafted external newsletters and emails to potential clients
  
• Brainstormed marketing strategies for social media outreach and website redesign
  

TheStreet.com, New York, NY (remotely) January 2012 - September 2013

Web Producer 

• Generated a list of stories and pitch to partner websites: MSNmoney, Yahoo Finance etc.
  
• Made requested content ready and available for partners
  
• Managed TheStreet’s WordPress blog on Forbes.com

RecordSetter.com, New York, NY January 2011- October 2011 

Freelance Contributor 

• Collaborated with writers and editors on The RecordSetter Book of World Records 
  
• Organized and inventoried records for book using Excel
  
• Compiled media for publication from videos and pictures
  
• Managed outreach to record holders for content
  

UMass Boston

College of Advancing and Professional Studies October 2019

Successful Grant Writing, from A to Z

Hofstra University 
Hofstra Honors College, Hempstead, NY May 2011

Bachelor of Arts, Creative Writing & German 3.67 GPA

Honors: Cum Laude, Dean’s List, Sigma Tau Delta English Honor Society, Presidential Scholarship